Licensed Public Adjuster & Homeowner Advocate
Kirk Chandler is a licensed public insurance adjuster whose passion is helping homeowners who have been treated unfairly by their insurance company. When a claim is met with unreasonable delays, a lowball settlement, or an outright denial, he steps in as an advocate for the homeowner.
Many people are told that filing a claim is simple: just call the insurer and they will take care of it. In reality, a large share of homeowners have a frustrating experience when they file. Kirk is committed to honest, straightforward, expert guidance through the process, and he puts a high priority on responding promptly to calls and paperwork out of respect for how busy people are.
His credentials reflect that commitment. Earning a state public adjuster license requires rigorous training in state insurance law and passing a state exam, and he completes continuing education every year to stay current on evolving claim techniques and policies. Kirk holds a B.S. in Economics from Pennsylvania State University and brings more than 40 years of experience in commercial sales and marketing and public insurance adjusting.
A recent chimney fire in a Virginia Beach home was put out fast, with no one hurt. It is a good moment to look at why these fires start and how routine cleaning prevents them.
Read article →Relining is one of the bigger chimney investments, so it is fair to ask if you truly need it. Here is the judgment call a pro makes on site, and what drives it.
Read article →Not every chimney fire roars. Many smolder out on their own and leave damage behind. Here are the signs a technician looks for that a chimney fire already happened.
Read article →Two quotes for "chimney repair" can differ by thousands, and it is not always about markup. Here is what genuinely moves the price, from the pros who write the estimates.
Read article →Booking your first inspection and not sure what you are paying for? Here is a walkthrough of what a technician checks, from the firebox to the crown, and how the levels differ.
Read article →Gas is a clean-burning fuel, so many homeowners assume the chimney takes care of itself. Here is why an annual inspection still matters.
Read article →Those "chimney sweeping logs" from the hardware store make a tempting promise. Here is what they can and cannot do for your chimney.
Read article →It is tempting to toss wrapping paper or a pizza box on the fire. Here is why the only safe answer is seasoned firewood — and nothing else.
Read article →A damper is one of the simplest parts of your fireplace and one of the easiest to get wrong. Here is how to use it correctly and safely.
Read article →That musty or smoky smell drifting from your fireplace is your chimney telling you something. Here are the usual culprits and how to fix them.
Read article →Once a year? Every few years? The honest answer depends on how you use your fireplace. Here is how to tell when yours is actually due.
Read article →Creosote is the tarry byproduct of burning wood — and the number one cause of chimney fires. Here is what every homeowner should understand about it.
Read article →Our winters are not the coldest, but the constant freeze-thaw swing is uniquely tough on masonry. Here is why local chimneys crack and spall, and how to get ahead of it.
Read article →Water almost never enters a chimney where the stain appears. Here are the five entry points a pro chases down when tracking a leak to its real source.
Read article →The best time to deal with chimney problems is before you light the first fire of the season. Here is a simple pre-winter checklist.
Read article →Tell us what you need and we’ll connect you with a vetted local pro for a free, no-pressure estimate.